Privacy Policy

Last updated: June 2026

1. Introduction

Welcome to Ghost Kitchen Pro (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and interact with our website.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

Ghost Kitchen Pro is the data controller responsible for the processing of personal data collected through this website.

For any privacy-related questions, you may contact us through the contact methods available on this website.

3. Information We Collect

Information You Provide Directly

Depending on how you interact with the website, we may collect:

First name and last name
Email address
Telephone number
Company name
Billing information
Account credentials
Application form submissions
Customer support requests
Subscription information
Any information voluntarily provided through forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referring website
Website interaction data

4. Purposes of Processing

We process personal data for the following purposes:

Contractual Purposes

Creating and managing customer accounts
Processing orders and subscriptions
Delivering purchased services
Managing billing and payments
Providing customer support

Legitimate Interests

Improving website performance and usability
Protecting the website against fraud and abuse
Maintaining website security
Analyzing website traffic and user behavior

Consent-Based Processing

Where required by applicable law, we process personal data based on your consent for:

Marketing communications
Analytics cookies
Advertising and remarketing technologies

You may withdraw your consent at any time.

5. WooCommerce and Customer Accounts

Our website uses WooCommerce to manage orders, subscriptions, and customer accounts.

When placing an order or creating an account, personal information may be stored for purposes including:

Order fulfillment
Customer account management
Subscription management
Customer support
Legal and accounting obligations

Order records may include billing information, purchased services, transaction details, and account activity.

6. Payments

WooPayments and Stripe

Payments on this website are processed exclusively through WooPayments, which is powered by Stripe.

We do not directly store complete payment card information on our servers.

When you make a payment, your payment information is securely transmitted to Stripe for processing.

For more information, please review:

Stripe Privacy Policy
Automattic Privacy Policy

Stripe may collect and process:

Name
Email address
Billing address
Payment method details
Transaction information
Fraud prevention data

Such processing is governed by Stripe’s own privacy practices.

7. Analytics

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

IP address (subject to Google settings)
Device information
Browser information
Pages viewed
Session duration
Interaction data

This information helps us improve our website and services.

Google may process this information according to its own Privacy Policy.

8. Advertising and Tracking Technologies

Meta Pixel

We use the Meta Pixel to measure advertising performance and improve marketing campaigns.

Meta Pixel may collect information including:

Pages visited
Actions taken on the website
Device information
Browser information
Advertising interaction data

This information may be used to:

Measure advertising effectiveness
Build custom audiences
Deliver relevant advertisements

Meta processes data according to its own Privacy Policy.

9. Cookies

This website uses cookies and similar technologies.

Cookies may be used for:

Essential Cookies

Required for:

Website functionality
Customer login
Shopping cart operations
Checkout functionality
Security features

Analytics Cookies

Used to:

Analyze website traffic
Improve user experience
Measure performance

Marketing Cookies

Used to:

Measure advertising campaigns
Enable remarketing
Track conversions

Where required by law, non-essential cookies will only be activated after obtaining your consent.

10. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests
User consent

11. Data Retention

We retain personal data only for as long as necessary to:

Provide services
Fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

Order and transaction records may be retained for accounting and tax purposes as required by applicable laws.

12. Data Sharing

We do not sell personal data.

We may share personal information with trusted service providers involved in operating the website and delivering services, including:

WordPress hosting providers
WooCommerce-related services
WooPayments
Stripe
Google Analytics
Meta

These providers process data only to the extent necessary to perform their services.

13. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Where international transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws.

14. Your Rights

Depending on your jurisdiction, including under GDPR, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the contact information available on this website.

15. Security

We implement reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access
Disclosure
Alteration
Destruction
Misuse

However, no method of transmission or storage can be guaranteed to be completely secure.

16. Children’s Privacy

This website and its services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

18. Contact

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us through the contact methods provided on this website.