Last updated: June 2026
1. Introduction
Welcome to Ghost Kitchen Pro (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and interact with our website.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
Ghost Kitchen Pro is the data controller responsible for the processing of personal data collected through this website.
For any privacy-related questions, you may contact us through the contact methods available on this website.
3. Information We Collect
Information You Provide Directly
Depending on how you interact with the website, we may collect:
- First name and last name
- Email address
- Telephone number
- Company name
- Billing information
- Account credentials
- Application form submissions
- Customer support requests
- Subscription information
- Any information voluntarily provided through forms
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Website interaction data
4. Purposes of Processing
We process personal data for the following purposes:
Contractual Purposes
- Creating and managing customer accounts
- Processing orders and subscriptions
- Delivering purchased services
- Managing billing and payments
- Providing customer support
Legitimate Interests
- Improving website performance and usability
- Protecting the website against fraud and abuse
- Maintaining website security
- Analyzing website traffic and user behavior
Consent-Based Processing
Where required by applicable law, we process personal data based on your consent for:
- Marketing communications
- Analytics cookies
- Advertising and remarketing technologies
You may withdraw your consent at any time.
5. WooCommerce and Customer Accounts
Our website uses WooCommerce to manage orders, subscriptions, and customer accounts.
When placing an order or creating an account, personal information may be stored for purposes including:
- Order fulfillment
- Customer account management
- Subscription management
- Customer support
- Legal and accounting obligations
Order records may include billing information, purchased services, transaction details, and account activity.
6. Payments
WooPayments and Stripe
Payments on this website are processed exclusively through WooPayments, which is powered by Stripe.
We do not directly store complete payment card information on our servers.
When you make a payment, your payment information is securely transmitted to Stripe for processing.
For more information, please review:
- Stripe Privacy Policy
- Automattic Privacy Policy
Stripe may collect and process:
- Name
- Email address
- Billing address
- Payment method details
- Transaction information
- Fraud prevention data
Such processing is governed by Stripe’s own privacy practices.
7. Analytics
Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as:
- IP address (subject to Google settings)
- Device information
- Browser information
- Pages viewed
- Session duration
- Interaction data
This information helps us improve our website and services.
Google may process this information according to its own Privacy Policy.
8. Advertising and Tracking Technologies
Meta Pixel
We use the Meta Pixel to measure advertising performance and improve marketing campaigns.
Meta Pixel may collect information including:
- Pages visited
- Actions taken on the website
- Device information
- Browser information
- Advertising interaction data
This information may be used to:
- Measure advertising effectiveness
- Build custom audiences
- Deliver relevant advertisements
Meta processes data according to its own Privacy Policy.
9. Cookies
This website uses cookies and similar technologies.
Cookies may be used for:
Essential Cookies
Required for:
- Website functionality
- Customer login
- Shopping cart operations
- Checkout functionality
- Security features
Analytics Cookies
Used to:
- Analyze website traffic
- Improve user experience
- Measure performance
Marketing Cookies
Used to:
- Measure advertising campaigns
- Enable remarketing
- Track conversions
Where required by law, non-essential cookies will only be activated after obtaining your consent.
10. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we rely on one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- User consent
11. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
Order and transaction records may be retained for accounting and tax purposes as required by applicable laws.
12. Data Sharing
We do not sell personal data.
We may share personal information with trusted service providers involved in operating the website and delivering services, including:
- WordPress hosting providers
- WooCommerce-related services
- WooPayments
- Stripe
- Google Analytics
- Meta
These providers process data only to the extent necessary to perform their services.
13. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA).
Where international transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws.
14. Your Rights
Depending on your jurisdiction, including under GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us using the contact information available on this website.
15. Security
We implement reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
- Misuse
However, no method of transmission or storage can be guaranteed to be completely secure.
16. Children’s Privacy
This website and its services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.
18. Contact
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us through the contact methods provided on this website.